Terms & Conditions

  1. CONTACT & LEGAL INFORMATION

1.1   LEGAL  

This website is owned and operated by Valentia Group OÜ © 2016. All Rights Reserved. 

 

VALENTIA GROUP
690 S HWY 89 SUITE 200
JACKSON WY 8300

 

11.2   CONTACT

By post, using the address published below;

VALENTIA GROUP
690 S HWY 89 SUITE 200
JACKSON WY 83001 USA

Using our website contact form; contact us 

By email using; [email protected]

By telephone on; +1 866 422 7005 for customer/media inquiries or +44 203 239 3427 for international/corporate inquiries.

 

  1. PAYMENT TERMS

2.1   Payment may be required before the Product is provided and, if not, payment is due from the moment the Order is accepted. After you have submitted your Order Valentia Group OÜ (Valentia) may take and shall be entitled to receive such payment as is due in respect of the Order.

2.2   Payment may be made by credit card, debit card, PayPal, or any other such method as Valentia may introduce as its absolute discretion.

2.3   Valentia reserves the absolute right to accept of refuse any payment made in any form.

2.4   We aim to debit money from your account within three working days after receiving your Order.

2.5   You will not be charged for any Orders that cannot be fulfilled and where appropriate Valentia will refund to your account any sum deducted by Valentia. 

2.6   To maximize security Valentia does not hold any credit/debit card details. They are held by third party payment providers.

2.7   Your credit/debit card company may also do security checks to confirm it is you making the Order.

2.8   Your statutory rights are unaffected by these Terms.

 

  1. CANCELLATION

3.1   To cancel an order not yet received, contact us with your name, order number, and product details, and we will cancel your order right away. If the order has already been shipped, we will refund you immediately.

 

  1. REFUND AND RETURN POLICY

4.1   We offer a 100% money back or replacement guarantee. If you are not happy with your purchase, contact us with your name, order number, and product details, and we will replace or refund you right away.